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RE/MAX Village Properties recognizes the
importance of protecting the privacy of all
information provided by users of our web site,
recipients of our e-mail, and all of our
clients. This policy has been created with a
fundamental respect for our users' right to
privacy and to guide our relationships with our
users. This privacy statement discloses the
privacy practices for all products and services
owned by RE/MAX Village Properties.
INFORMATION COLLECTION AND USE
RE/MAX Village Properties collects information
from our website users, newsletter subscribers,
and clients. In this section of our privacy
policy, we will describe the type of information
we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When signing up for selected service and when
initiating an online request for proposal users
must first register. During registration users
are required to give their contact information
(such as name and email address). We also may
collect demographic information (such as job
title and company information). For internal
purposes, we use this information to communicate
with users and provide requested services, and,
for our website visitors, to provide a more
personalized experience on our site. We use
aggregate demographic information about our
audience to improve our service, for marketing
purposes and/or industry reporting purposes.
For our services that require payment, we also
collect credit card information (such as account
name, number, expiration date, and billing
address), which is used for billing purposes
only, and is otherwise not shared.
Communications with Us
We have features where users can submit
information to us (such as our feedback forms).
Requests for service, support or information may
be forwarded as needed to best respond to a
specific request. We may retain e-mails and
other information sent to us for our internal
administrative purposes, and to help us to serve
customers better.
Communications from Us
Service Updates, Special Offers
In order to best serve our customers, we may
send updates that contain important information
about our products and services. For example, we
send new members a welcoming message, and verify
password and username for our password-protected
areas. We may also communicate with a user to
provide requested services and for
account-related issues via e-mail, phone or
regular mail.
We offer our users the option to receive
information about our company, related products,
services and special deals. Users can choose not
to receive these communications, as set forth in
our Permission section below.
Automatic Data Collection
For our internal purposes, we gather date, time,
browser type, navigation history and IP address
of all visitors to our site. This information
does not contain anything that can identify
users personally. We use this information for
our internal security audit log, trend analysis
and system administration, and to gather broad
demographic information about our user base for
aggregate use.
Some of our business affiliates use cookies on
our site in ads or promotions. However, we have
no access to or control over these business
affiliates' cookies; we urge users to read their
privacy policies for information.
We may combine demographic information supplied
by a subscriber at registration with site usage
data to provide general profiles, in aggregate
non-personally identifiable form, about our
users and their preferences in the content of
the site and advertising. We may share this
composite information with our advertisers and
business affiliates to help them better
understand our services.
WITH WHOM YOUR INFORMATION IS SHARED
When we have co-branded, customized, private
label, powered by or sponsored products and
services, or when we join with other parties to
provide specific services, we may share (provide
and receive) personal information with them. We
do not share credit card information with such
third parties. Other than as set forth above, we
do not share personally identifiable information
with other companies, apart from those acting as
our agents in providing our product(s)/service(s),
and which agree to use it only for that purpose
and to keep the information secure and
confidential. Also, our subsidiary and affiliate
companies, entities into which our company may
be merged, or entities to which any of our
assets, products, sites or operations may be
transferred, will be able to use personal
information. We will also disclose information
we maintain when required to do so by law, for
example, in response to a court order or a
subpoena or other legal obligation, in response
to a law enforcement agency's request, or in
special cases when we have reason to believe
that disclosing this information is necessary to
identify, contact or bring legal action against
someone who may be causing injury to or
interference with (either intentionally or
unintentionally) our rights or property. Users
should also be aware that courts of equity, such
as U.S. Bankruptcy Courts, might have the
authority under certain circumstances to permit
personal information to be shared or transferred
to third parties without permission.
CORRECTION/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information
changes (such as zip code), or if a user no
longer desires our product(s)/service(s), we
provide a way to correct or update that user's
personal data. The user should contact Customer
Support for further help.
SECURITY
We use reasonable precautions to protect our
users' personal information and to store it
securely. Sensitive information that is
transmitted to us online (such as credit card
number) is encrypted and is transmitted to us
securely. In addition, access to all of our
users' information, not just the sensitive
information mentioned above, is restricted. Only
employees who need the information to perform a
specific job (for example, a billing clerk or a
customer service representative) are granted
access to personally identifiable information.
LINKS
Our web sites contain links to other sites.
RE/MAX Village Properties is not responsible for
the privacy practices or content of such other
sites. We encourage our users to be aware when
they leave our site and to read the privacy
statements of each web site to which we may link
that may collect personally identifiable
information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post
those changes on this page so our users are
aware of what information we collect, how we use
it and under which circumstances, if any, we
disclose it. Users should check this policy
frequently to keep abreast of any changes. |
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